About Ada
Empowering brands with AI-driven customer interactions
Key Highlights
- Automated 2.6 billion brand interactions globally
- Supports 320+ brands including Zoom, Facebook, and Square
- No-code platform for easy implementation
- Fully remote workforce with flexible schedules
Ada is a leading AI-powered customer experience solution headquartered in Toronto, ON, specializing in automated brand interactions. With over 2.6 billion automated interactions and partnerships with 320+ brands including Zoom, Facebook, and Square, Ada's no-code platform empowers companies to deliv...
🎁 Benefits
Ada offers unlimited vacation, a generous stock option plan, and a wellness account. Employees enjoy comprehensive health benefits including dental, o...
🌟 Culture
Ada fosters a digital-first culture that prioritizes innovation in customer interactions. The company emphasizes the importance of AI and automation i...
Overview
Ada is seeking a DevOps Intern to join their team and support the maintenance of reliability and observability in their AI customer service platform. This role is ideal for undergraduates eager to grow in a dynamic environment.
Job Description
Who you are
You are an ambitious undergraduate student looking to gain hands-on experience in DevOps. You have a keen interest in cloud technologies and automation, and you are eager to learn about maintaining system reliability and observability. You thrive in collaborative environments and are excited about the opportunity to contribute to a team that is at the forefront of AI in customer service.
What you'll do
As a DevOps Intern at Ada, you will work closely with the DevOps/SRE team to support the infrastructure that powers our AI customer service platform. You will assist in maintaining system reliability and observability, learning about CI/CD pipelines, and gaining exposure to various cloud technologies. Your role will involve collaborating with engineers to ensure that our systems are efficient and scalable, and you will have the opportunity to contribute to projects that enhance our platform's performance.
What we offer
At Ada, we believe in fostering personal growth and development. You will have the chance to work in a supportive environment where your contributions are valued. We offer flexible working arrangements and the opportunity to learn from experienced professionals in the field. Join us in making customer service extraordinary for everyone.
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