Technical Account Manager • Mid-Level

Who you are

You have experience in client-facing roles, ideally within the tech or app marketing industry — you understand the importance of building strong relationships and providing exceptional service to clients. Your communication skills are top-notch, allowing you to convey complex technical concepts in an accessible manner. You are fluent in French, which enables you to engage effectively with French-speaking clients and partners.

You thrive in a collaborative environment and enjoy working with cross-functional teams — your ability to coordinate with various departments ensures that client needs are met promptly and effectively. You are committed to continuous learning and skill-building, reflecting Adjust's values of diversity, equity, and inclusion.

What you'll do

As a Technical Account Manager at Adjust, you will be the primary point of contact for clients, guiding them through the integration of Adjust's analytics and measurement tools. You will resolve inquiries and provide technical support through calls and meetings, ensuring that clients can effectively utilize our platform to achieve their marketing goals. Your role will involve collaborating with the Client Services team to streamline processes and improve client satisfaction.

You will also be responsible for onboarding new clients, helping them understand the features and capabilities of our tools. By analyzing client data and feedback, you will identify opportunities for improvement and work with internal teams to enhance our offerings. Your insights will contribute to the overall success of our clients and the growth of Adjust's reputation in the industry.

What we offer

At Adjust, we foster a culture of belonging and inclusivity, where every team member's contributions are valued. You will have the opportunity to work with a diverse group of professionals who are passionate about app marketing and analytics. We offer competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in our mission to empower marketers around the world and make a significant impact in the app marketing landscape.