Business Operations • Senior

Who you are

You have a strong background in operations and project management, with a proven track record of driving strategic initiatives and fostering relationships with key stakeholders. Your experience in the travel or hospitality industry is a plus, as you understand the nuances of working with diverse partners across different cultures. You are data-driven and have a knack for using analytics to inform decision-making and optimize processes. Your leadership skills enable you to guide teams effectively, ensuring alignment with organizational goals while nurturing a collaborative environment.

You thrive in dynamic settings and are comfortable navigating the complexities of account management. Your ability to communicate clearly and persuasively allows you to engage with partners and internal teams alike, ensuring that everyone is aligned and working towards common objectives. You are proactive in identifying opportunities for improvement and are not afraid to challenge the status quo to drive better outcomes for Agoda and its partners.

What you'll do

In this role, you will lead the Key Accounts team, focusing on strategic growth and innovation initiatives. You will serve as a consultant to key partners, providing them with insights and recommendations on how to excel on Agoda’s commercial platform. Your responsibilities will include developing and implementing strategies that enhance partner performance and drive revenue growth. You will collaborate closely with cross-functional teams to ensure that the needs of key accounts are met and that Agoda remains a market leader in the travel industry.

You will also be responsible for analyzing data to identify trends and opportunities, using these insights to inform your strategic recommendations. Your leadership will be crucial in fostering a culture of collaboration and continuous improvement within the team. You will mentor and develop team members, helping them to grow in their roles and contribute effectively to the organization’s success. Overall, your role will be pivotal in shaping Agoda's approach to key account management and driving long-term value for both the company and its partners.

What we offer

Agoda provides a vibrant work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a diverse team of professionals who are passionate about travel and technology. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to make travel accessible and enjoyable for everyone, and be part of a company that values your contributions and supports your growth.