About Aircall
The cloud-based call center for modern sales teams
Key Highlights
- Over 20,000 customers including Shopify and HubSpot
- $225.6 million raised in Series C funding
- Headquartered in NoMad, New York, NY
- Strong focus on open APIs for easy integration
Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...
🎁 Benefits
Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...
🌟 Culture
Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...
Skills & Technologies
Overview
Aircall is hiring a Senior Software Engineer to enhance their AI-powered customer communications platform. You'll work with Node.js and TypeScript on AWS to build resilient services that integrate with critical business tools. This position requires significant experience in software engineering.
Job Description
Who you are
You have 5+ years of experience in software engineering, particularly in building scalable applications that enhance customer communications. Your expertise in Node.js and TypeScript allows you to create robust backend solutions that meet diverse business needs. You thrive in collaborative environments and are passionate about leveraging AI to improve user experiences.
You possess a strong understanding of cloud technologies, specifically AWS, and have experience deploying applications in cloud environments. Your problem-solving skills enable you to tackle complex challenges and deliver high-quality software solutions. You are committed to continuous learning and staying updated with industry trends, particularly in AI and customer communication technologies.
What you'll do
As a Senior Software Engineer at Aircall, you will be responsible for designing and implementing backend services that integrate voice, SMS, and AI functionalities into a seamless user experience. You will collaborate with cross-functional teams to enhance the AI Voice Agent and AI Assist features, ensuring they deliver real value to our customers. Your role will involve writing clean, maintainable code and participating in code reviews to uphold quality standards.
You will also work on optimizing existing services for performance and reliability, ensuring that our platform can scale effectively as we grow. Engaging with stakeholders to gather requirements and translate them into technical specifications will be a key part of your responsibilities. You will contribute to the overall architecture of our systems, making decisions that impact the long-term success of our platform.
What we offer
At Aircall, you will join a dynamic team that values innovation and collaboration. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a supportive environment that encourages ownership and creativity, allowing you to make a significant impact on our product and our customers' success.
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