Account Manager • Lead

Who you are

You are a seasoned professional with experience in account management, particularly in the retail sector. Your leadership skills shine as you guide your team to foster strong relationships with key accounts, ensuring that customer needs are met effectively. You understand the importance of diversity, equity, and inclusion in the workplace, and you are committed to creating an environment where everyone can thrive.

You possess a deep understanding of the retail landscape and have a track record of driving results through strategic account management. Your ability to communicate effectively with diverse stakeholders allows you to navigate complex business environments and advocate for your team's needs. You are passionate about empowering others and believe in the value of diverse perspectives in achieving business goals.

What you'll do

In this role, you will lead the Key Account Management team, focusing on building and maintaining relationships with key clients in the retail sector. You will develop strategies to enhance customer satisfaction and drive business growth, ensuring that your team is equipped to meet the evolving needs of clients. You will collaborate with various departments to align on goals and initiatives, fostering a culture of teamwork and inclusivity.

You will also play a crucial role in Amazon's commitment to diversity, equity, and inclusion, working closely with affinity groups and leadership to implement strategies that reflect these values in your team's operations. Your leadership will help shape the future of account management at Amazon, ensuring that the voices of all team members are heard and valued.

What we offer

At Amazon, we offer a supportive and inclusive work environment where you can thrive. You will have access to resources and programs designed to promote your professional development and well-being. We believe in the importance of work-life balance and provide flexible working arrangements to accommodate your needs. Join us in our mission to be Earth's Best Employer and make a meaningful impact in the retail industry.