Applied Scientist • Mid-Level

Who you are

You have a strong background in machine learning and data analysis, with experience in designing and implementing models that enhance customer experiences. Your expertise in deep learning and natural language processing allows you to tackle complex problems in customer behavior analytics effectively. You are comfortable working with large datasets and have a solid understanding of recommendation systems and reinforcement learning techniques. You thrive in interdisciplinary teams and enjoy collaborating with engineers and business stakeholders to drive impactful solutions. Your analytical mindset and problem-solving skills enable you to derive actionable insights from data, ultimately improving customer engagement and satisfaction.

What you'll do

As an Applied Scientist on the Customer Behavior Analytics team, you will design and fine-tune large language and generative models for recommendation and engagement. Your work will focus on optimizing customer interactions by developing models that produce next-best actions based on structured customer data. You will collaborate closely with other scientists and engineers to address key challenges in customer behavior analysis, ensuring that your solutions are both innovative and effective. You will also have the opportunity to drive measurable actions that significantly impact the business, making your contributions vital to the team's success. Your role will involve continuous learning and adaptation as you work with state-of-the-art technologies to enhance customer experiences across Amazon's platforms.

What we offer

Amazon provides a competitive salary range of $142,800.00 - $193,200.00 annually, along with a comprehensive benefits package that includes health insurance, 401(k) matching, paid time off, and parental leave. You will be part of a dynamic team that values innovation and collaboration, with opportunities for professional growth and development. Join us in making a significant impact on customer experiences through cutting-edge machine learning solutions.