About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
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Business Operations • Mid-Level
Overview
Amazon is hiring a Business Operations Analyst to manage logistics operations and partner performance. You'll work in a collaborative environment to ensure compliance and performance metrics are met. This role requires strong analytical skills and a willingness to work in shifts.
Job Description
Who you are
You have a strong background in logistics operations and are passionate about improving processes. You thrive in a collaborative environment and are eager to take on responsibilities that drive performance and compliance. Your analytical skills allow you to identify patterns and trends, enabling you to dive deep into operational challenges and propose effective solutions. You are comfortable working in shifts, as the role requires flexibility to manage operations seven days a week.
You possess excellent communication skills, which help you coordinate effectively with both internal teams and external logistics partners. You are proactive in supporting the onboarding of new partners and ensuring they meet Amazon's high standards. Your attention to detail ensures that you monitor performance metrics closely, allowing you to address any issues promptly.
What you'll do
In this role, you will manage a team of external logistics partners, ensuring they adhere to performance and compliance standards. You will work closely with various teams to monitor and analyze operational data, identifying areas for improvement. Your responsibilities will include supporting the launch of new logistics partners and ensuring they are integrated smoothly into Amazon's operations. You will also be involved in developing strategies to enhance operational efficiency and customer satisfaction.
You will be part of a dynamic team that values innovation and encourages testing new ideas. Your insights will contribute to shaping logistics operations that meet customer expectations and drive business success. You will engage in regular performance reviews with partners, providing feedback and guidance to help them improve their service delivery.
What we offer
Amazon offers a unique work environment that combines the agility of a startup with the resources of a global leader. You will have the opportunity to work on challenging logistics problems that impact customers worldwide. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in transforming the logistics landscape and making a difference for our customers.
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