
About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Overview
Amazon is hiring an Associate in Retail Process within the CMT team to improve customer experiences and monitor pricing parameters. This role requires attention to detail and the ability to implement process improvements.
Job Description
Who you are
You are someone who is detail-oriented and passionate about enhancing customer experiences. You thrive in environments where you can dive deep into problems and seek to understand the core values of Amazon, translating them into everyday practices. You excel in a fast-paced, multi-tasked team environment and are eager to contribute to process goals. Your ability to work at all levels within the organization will be key to your success in this role.
You have a strong desire to monitor and ensure the accuracy of pricing analytics and operations through audits and process improvement activities. You are proactive in identifying emerging trends in process performance and are committed to maintaining quality metrics for assigned processes. Your analytical mindset will help you suggest and implement necessary improvements to systems and processes.
Desirable
While not required, experience in a similar role or familiarity with e-commerce operations would be beneficial. A background in data analysis or process auditing could also enhance your candidacy.
What you'll do
In this role, you will be responsible for monitoring pricing parameters and conducting audits to ensure the accuracy of operations teams and system outputs. You will engage in continuous audits to identify products and track quality metrics. Your responsibilities will include suggesting and implementing process improvements based on your findings. You will work closely with various teams to ensure that the processes align with Amazon's commitment to customer satisfaction.
You will actively participate in identifying trends in process performance and contribute to the overall efficiency of the CMT team. Your role will involve collaborating with business and automation teams to achieve the best results for customers. You will be expected to maintain a keen eye for detail and strive for excellence in all tasks assigned to you.
What we offer
At Amazon, you will be part of a team that is dedicated to being the most customer-centric company on earth. You will have the opportunity to grow within a virtual global e-commerce environment that values innovation and efficiency. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace. Your contributions will have a direct impact on customer buying decisions and the overall online user experience.
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