Content Specialist • Mid-Level

Who you are

You have experience in content creation and are familiar with Gen-AI technologies — your background includes working with design tools such as Photoshop and Illustrator, which you use to create engaging content. You are comfortable collaborating with team members and stakeholders to troubleshoot technical challenges and implement production techniques effectively.

You possess a strong understanding of hybrid customer experience (CX) experiments and are eager to support innovative solutions for e-commerce. Your ability to maintain quality and scalability standards in content production is essential, and you are committed to following technical best practices while documenting processes.

What you'll do

In this role, you will support Gen-AI content generation initiatives and virtual production projects, collaborating closely with senior team members and managers. You will assist in hybrid CX experiments, helping to create solutions that enhance the customer experience in e-commerce. Your responsibilities will include troubleshooting technical challenges with both internal and external stakeholders, ensuring that content creation aligns with quality standards.

You will also play a key role in implementing automation and efficiency improvements within the team, contributing to workflow optimization initiatives. Your participation in research for workflow improvements will be crucial as you help maintain documentation of processes and follow best practices in technical implementation.

What we offer

At Amazon, you will be part of a dynamic team that values innovation and creativity. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse perspectives lead to better solutions. You will have the opportunity to work in a collaborative environment where your contributions directly impact the customer experience. Join us in creating cutting-edge content that shapes the future of e-commerce.