About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Overview
Amazon is hiring a Junior Customer Operations Manager to lead a logistics team and ensure timely delivery of customer orders. You'll focus on team development and operational excellence in Orleans.
Job Description
Who you are
You are a proactive leader with a commitment to health and safety, ensuring that your team adheres to high standards while fostering a culture of safety. You have experience in managing diverse teams, motivating them to thrive in a dynamic environment. Your analytical skills enable you to drive performance and quality processes, ensuring exceptional customer experiences. You are passionate about continuous improvement and work collaboratively with various departments to enhance operational efficiency. You understand the importance of data analysis in decision-making and strive for operational excellence.
What you'll do
As a Junior Customer Operations Manager at Amazon, you will play a crucial role in leading a logistics team, ensuring that millions of customers receive their orders on time. You will be responsible for developing and managing a team of 20 to 100 employees, creating a motivating work environment where everyone can grow and succeed. You will oversee the performance of your area, focusing on process quality to guarantee an exceptional customer experience. Your role will involve collaborating closely with other departments on-site and within the logistics network to drive continuous improvement initiatives. You will implement proven management methods that have been successful globally, benefiting from structured onboarding and training programs.
What we offer
Joining Amazon means being part of a company that values innovation and operational excellence. You will have access to structured onboarding and training programs designed to equip you with the skills needed for success. You will work in a supportive environment with experienced managers who will guide you in your career development. This role offers a unique opportunity to learn ground-level management within our operations, contributing to the satisfaction of millions of customers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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