Data Center Engineering Operations Technician • Entry-Level

Who you are

You are an entry-level technician with a keen interest in data center operations and a desire to work in a fast-paced environment. You have a basic understanding of electrical and mechanical systems, and you are eager to learn and grow in your role. You thrive in team settings and are ready to collaborate with front-line responders to ensure the smooth operation of critical infrastructure. You are detail-oriented and committed to maintaining high standards of safety and reliability in your work. You understand the importance of monitoring systems and are prepared to assist in troubleshooting and resolving issues as they arise. You are open to learning new technologies and practices that will help you excel in your position.

What you'll do

As a Data Center Engineering Operations Technician at Amazon, you will be responsible for conducting daily building rounds to monitor and record information from various systems, including electrical, mechanical, and fire/life safety equipment. Your role will involve ensuring that these systems are operational 24/7, contributing to the overall reliability and availability of the data center. You will monitor Building Management Systems (BMS) and Electrical Power Management Systems (EPMS), assisting in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA). You will perform rack installations and decommissioning, ensuring that all tasks are completed efficiently and within the established SLA. Additionally, you will engage in preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment. Your technical writing skills will support the change management program, and you will monitor daily work requests, managing them to resolution.

What we offer

At Amazon, we offer a competitive hourly wage ranging from $31.00 to $55.00, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. You will have the opportunity to work in some of the most sophisticated and secure data centers in the world, collaborating with talented professionals from around the globe. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives in our team.