Data Center Technician • Entry-Level

Who you are

You are a detail-oriented individual with a strong interest in technology and infrastructure. You thrive in hands-on environments and are eager to learn about data center operations. You have a foundational understanding of hardware and networking concepts, which you will apply in diagnosing and repairing equipment. You are comfortable working in a team and collaborating with engineers and specialists across various disciplines. You are ready to participate in an on-call rotation, ensuring that data center operations run smoothly at all times. You understand the importance of safety and security in a data center environment and are committed to upholding the highest standards. You are open to feedback and continuously seek to improve your skills and knowledge in the field.

What you'll do

As a Data Center Technician at Amazon, you will play a critical role in maintaining the heartbeat of AWS's global infrastructure. Your responsibilities will include performing in-depth hardware and network diagnostics, followed by physical repairs to ensure that all systems are operational. You will work closely with a diverse team of software, hardware, and network engineers, as well as supply chain specialists and operations managers. Your role will require you to troubleshoot issues effectively and efficiently, minimizing downtime and ensuring that our customers have continual access to the services they rely on. You will also participate in an on-call rotation, responding to incidents and emergencies as they arise. Your contributions will help maintain the highest standards for safety and security within the data center, and you will be encouraged to share bold ideas that can improve operations.

What we offer

At Amazon, we provide a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) matching program. You will have access to mental health support and flexible spending accounts. We also offer paid time off and parental leave, ensuring that you have the work-life balance you need. Our inclusive culture welcomes diverse perspectives and empowers you to take ownership of your work. You will have the opportunity to grow your career within a leading technology company that values innovation and excellence.