Data Center Technician • Entry-Level

Who you are

You are a detail-oriented individual with a passion for technology and a strong understanding of data center operations. You have experience in hardware and network diagnostics, and you are comfortable performing physical repairs. You thrive in a collaborative environment, working alongside a diverse team of engineers and specialists to ensure the highest standards of safety and security. You are eager to learn and grow within the AWS infrastructure team, contributing to the seamless operation of cloud services that power millions of businesses worldwide.

Desirable

Experience with cloud infrastructure and a basic understanding of networking concepts will be beneficial. Familiarity with AWS services and data center operations will set you apart as a candidate. You are adaptable and ready to participate in an on-call rotation, demonstrating your commitment to maintaining the heartbeat of the cloud.

What you'll do

In this role, you will play a pivotal part in maintaining the operations of AWS data centers. Your responsibilities will include performing in-depth hardware and network diagnostics, followed by physical repairs to ensure that all systems are functioning optimally. You will collaborate with a diverse team of software, hardware, and network engineers, as well as supply chain specialists and operations managers, to tackle the most challenging problems in the cloud infrastructure space. You will also participate in an on-call rotation, responding to incidents and ensuring that our customers have continual access to the services they rely on.

You will be responsible for monitoring and maintaining the servers, storage, networking, power, and cooling equipment that support AWS data centers. Your role will require you to be proactive in identifying potential issues and implementing solutions to prevent downtime. You will also contribute to the continuous improvement of processes and procedures within the data center, ensuring that we deliver the highest standards of service to our customers.

What we offer

Amazon provides a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) matching program. You will have access to paid time off and parental leave, ensuring a healthy work-life balance. The company fosters an inclusive culture that welcomes bold ideas and empowers you to take ownership of your work. You will be part of a team that is dedicated to innovation and excellence in cloud infrastructure, with opportunities for professional growth and development within the AWS organization.