Engagement Manager • Senior

Who you are

You have a strong background in technology and project management, with a proven track record of leading complex cloud solution projects. Your ability to bridge business requirements with technical solutions sets you apart, allowing you to facilitate technical discussions and ensure alignment with customer outcomes. You are well-versed in AWS frameworks like Well-Architected and the Cloud Adoption Framework, demonstrating technical credibility across diverse stakeholders. You excel at distilling customer needs into clear technical requirements, decomposing complex problems, and making informed trade-off decisions considering performance, scalability, security, and business impact.

With strong program and project management experience, you are adept at validating technical solutions against business goals and recognizing when additional technical evaluation is needed. You are proactive in managing technical risks and are committed to achieving and maintaining relevant AWS certifications. Your ability to communicate technical concepts effectively to both technical and business audiences is a key strength that you bring to the table.

As you progress in your career, you will lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. You are passionate about developing domain-specific expertise and continuously improving your skills to stay ahead in the rapidly evolving cloud landscape.

What you'll do

In this role, you will lead the delivery of AWS-based solutions for clients, ensuring successful project implementations. You will work closely with cross-functional teams to drive project plans and execute strategies that align with customer needs. Your responsibilities will include managing project timelines, coordinating resources, and ensuring that all stakeholders are informed and engaged throughout the project lifecycle. You will also be responsible for identifying and mitigating risks that could impact project success.

You will facilitate technical discussions with clients, helping them understand the benefits of AWS solutions and how they can meet their business objectives. Your role will involve translating complex technical concepts into understandable terms for non-technical stakeholders, ensuring that everyone is aligned on project goals and expectations. You will also be tasked with developing and maintaining strong relationships with clients, acting as their primary point of contact throughout the project.

As you lead projects, you will apply your knowledge of AWS frameworks and best practices to guide teams in delivering high-quality solutions. You will mentor junior team members, sharing your expertise and helping them grow in their roles. Your leadership will be crucial in fostering a collaborative and innovative team environment where everyone feels empowered to contribute their ideas and insights.

What we offer

Amazon offers a competitive salary and benefits package, including comprehensive health coverage, 401(k) matching, and generous paid time off. You will have the opportunity to work in a dynamic and supportive environment that values professional growth and development. As part of the AWS ProServe team, you will be at the forefront of cloud technology, helping clients transform their businesses through innovative solutions.