Infrastructure Operations Technician • Entry-Level

Who you are

You have experience supporting large scale, enterprise class networks — you've been involved in network implementation and troubleshooting, ensuring systems run smoothly and efficiently. You thrive in collaborative environments, working closely with peers and customers to achieve project goals. Your understanding of capacity management and scaling support makes you a valuable asset to any team.

You are detail-oriented and committed to following best practices — you understand the importance of refining operational procedures to enhance efficiency and effectiveness. Your ability to adapt to fast-paced environments allows you to manage multiple tasks while maintaining a focus on quality and performance. You are eager to learn and grow within the infrastructure operations field, contributing to innovative solutions.

What you'll do

As an Infrastructure Operations Technician at Amazon Web Services, you will drive the stability and sustainability of our next-generation networks. Your responsibilities will include assisting in capacity scaling support across several data center locations, ensuring that our infrastructure can handle the demands of our customers. You will collaborate with Network Scaling Leadership and Technical Program Managers to facilitate smooth project execution.

You will leverage your experience to manage and support AWS's vast network infrastructure, establishing best practices and refining operational procedures. Your role will involve regular interaction with internal customers and external vendors, ensuring that all aspects of network operations are executed seamlessly. You will be part of a team that is dedicated to keeping the cloud running, tackling complex challenges and contributing to the overall success of AWS infrastructure services.

What we offer

Amazon provides a comprehensive benefits package that includes health insurance, 401(k) matching, paid time off, and parental leave. You will have the opportunity to work in a supportive environment that values collaboration and innovation. As part of AWS, you will be at the forefront of cloud technology, contributing to projects that have a significant impact on the industry.