It Support • Entry-Level

Who you are

You are an entry-level IT Support Specialist with a keen interest in data center operations and a commitment to maintaining high safety standards. You have a basic understanding of hardware and networking, and you are eager to learn and grow in a fast-paced environment. You thrive in collaborative settings and enjoy working with diverse teams to solve complex problems. You are detail-oriented and take pride in ensuring that systems run smoothly and efficiently. You understand the importance of customer service and are dedicated to providing the best support possible. You are open to participating in an on-call rotation and are ready to tackle challenges head-on.

What you'll do

In this role, you will be responsible for the overall availability and reliability of AWS data center operations. You will perform hardware and network diagnostics, followed by physical repairs as needed. You will collaborate with a diverse team of engineers and specialists to ensure that all safety standards are met and maintained. You will participate in safety initiatives and projects to foster a strong safety culture within the team. Your role will involve troubleshooting issues and providing timely solutions to ensure that customers have continual access to AWS services. You will also assist in the planning and execution of operational tasks to support the infrastructure's efficiency and effectiveness.

What we offer

Amazon offers a dynamic work environment where you can develop your skills and grow your career in IT support. You will have the opportunity to work with cutting-edge technology and be part of a team that is dedicated to innovation and excellence. We provide comprehensive training and support to help you succeed in your role. Additionally, you will be part of a culture that values diversity and encourages bold ideas. We believe in empowering our employees to take ownership of their work and contribute to the success of the organization.