Operations Manager • Lead

Who you are

You have a strong background in logistics and operations management, ideally with experience in third-party logistics (3PL). You understand the complexities of managing external logistics providers and are committed to achieving operational excellence. Your leadership style is collaborative, and you excel at mobilizing teams to meet strategic goals. You are data-driven and have a keen eye for analyzing performance metrics to drive improvements. You thrive in fast-paced environments and are adept at problem-solving to enhance customer satisfaction. You are passionate about continuous improvement and have a track record of implementing effective processes.

What you'll do

In this role, you will manage the quality, performance, costs, and capacity of external logistics providers for Amazon's AMXL operations in France. You will lead a team of specialists and oversee daily operations, ensuring that logistics processes are efficient and cost-effective. You will contribute to strategic projects within the Fulfillment, Supply Chain, and Transport teams across Europe, supporting business growth and expanding service offerings. Your responsibilities will include analyzing customer experience metrics and implementing improvements to enhance service delivery. You will collaborate closely with various stakeholders to ensure alignment and drive operational success.

What we offer

At Amazon, you will be part of a pioneering company that values innovation and continuous improvement. We offer a dynamic work environment where you can make a significant impact on our logistics operations. You will have opportunities for professional growth and development, working alongside a talented team dedicated to excellence in customer service. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.