Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams. You understand the importance of safety, quality, and performance in operations, and you are dedicated to maintaining high standards in these areas. You have a knack for engaging and mentoring your team, ensuring they are motivated and productive during their shifts. You are physically capable of lifting up to 49 pounds and are comfortable with the physical demands of the role, including pushing, pulling, squatting, bending, and reaching.

You thrive in a fast-paced environment and are adept at collaborating with various support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources. You are proactive in developing plans to meet business objectives and are committed to delivering exceptional customer service. Your leadership style is supportive and motivating, and you take pride in fostering a positive work environment.

What you'll do

As an Area Manager at Amazon, you will lead a team of hourly workforce members, ensuring they are engaged and performing at their best. You will manage key operational metrics, including safety, quality, productivity, and customer delivery promises. Your role will involve collaborating with various support teams to develop and implement plans that meet business objectives. You will be responsible for maintaining high levels of safety and quality in the workplace, ensuring that your team adheres to all operational standards.

You will play a crucial role in the fulfillment network, overseeing the workflow from the first mile to the last mile. This includes managing the processes where products are housed, transported, and delivered to customers. You will be instrumental in launching new operations sites, providing opportunities for professional growth within the company. Your responsibilities will also include mentoring and supporting your team, helping them to develop their skills and advance in their careers.

What we offer

Amazon offers a competitive salary range of $70,000.00 - $90,900.00 annually, along with a comprehensive benefits package that includes health insurance, 401(k) matching, paid time off, and parental leave. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.