Operations Manager • Lead

Who you are

You have significant experience in operational management, ideally within a logistics or production environment — your leadership skills have been honed through managing large teams and driving performance improvements. You prioritize safety and team well-being, ensuring that health and safety protocols are at the forefront of your operations. You thrive in dynamic environments where every decision impacts the efficiency of operations, and you are passionate about fostering a culture of innovation and talent development.

You possess a strategic mindset, capable of analyzing data to optimize processes related to receiving, storage, preparation, and shipping of orders — your analytical skills enable you to design and implement large-scale continuous improvement initiatives that enhance operational performance. You are adept at collaborating with international teams, sharing best practices, and leading strategic projects that align with the company's goals. You understand the importance of creating an inclusive and motivating work environment, where team members feel valued and empowered to contribute.

What you'll do

As an Operations Manager at Amazon, you will be responsible for leading and developing a team of 100 to 200 employees in a fast-paced logistics center — your role will involve promoting a culture of safety and operational excellence. You will pilot performance metrics and drive initiatives that optimize the entire order fulfillment process, ensuring that customer satisfaction remains a top priority. You will collaborate closely with other departments and international teams to share insights and implement best practices that enhance operational efficiency.

You will be tasked with designing and deploying large-scale improvement initiatives based on thorough data analysis — your expertise will guide the transformation of operational processes, pushing the boundaries of performance within the European network. You will also play a key role in mentoring and developing your team, fostering an environment where innovation and talent growth are prioritized. Your leadership will be crucial in navigating the complexities of logistics operations, ensuring that every decision contributes to the overall success of Amazon's mission to serve millions of customers effectively.

What we offer

Joining Amazon means being part of a company that values your contributions and supports your career growth — you will benefit from a comprehensive onboarding program and mentorship from experienced leaders. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. You will have access to various development programs designed to enhance your skills and advance your career within the organization. Amazon is committed to creating a workplace that is inclusive and supportive, where every employee can thrive and make a meaningful impact.