Operations Manager • Senior

Who you are

You have a proven track record in operations management, demonstrating the ability to lead teams across multiple locations while achieving performance objectives. Your experience includes coaching and mentoring team members to ensure they meet their goals and develop their skills. You thrive in environments that require quick decision-making and adaptability, showcasing a high level of judgment in ambiguous situations. Your leadership style emphasizes a strong Bias for Action and Ownership, and you are committed to hiring and developing the best talent in your organization.

You understand the intricacies of operational workflows, particularly in logistics, and are adept at implementing quality and process change initiatives. Your background includes driving Lean initiatives that align with business plans and enhance operational efficiency. You are passionate about creating a best-in-class operation that prioritizes customer satisfaction and operational excellence.

What you'll do

In this role, you will be responsible for all budgetary and operational objectives for multiple facilities within Amazon Grocery Logistics. You will lead and manage teams, ensuring that performance objectives are met while fostering a culture of continuous improvement. Your responsibilities will include driving the creation of quality initiatives and process changes that exceed business expectations. You will collaborate with various stakeholders to implement scalable practices that enhance operational execution and reduce costs.

As a Senior Operations Manager, you will play a crucial role in shaping the leadership bench strength within the organization. You will coach and mentor your teams, helping them to develop their skills and achieve their potential. Your ability to innovate and adapt will be essential as you navigate the complexities of the operation's workflow, which includes the first mile, middle mile, and last mile logistics.

What we offer

Amazon provides a comprehensive benefits package that includes medical, dental, and vision insurance, as well as options for life insurance and mental health support. You will also have access to a 401(k) matching program, paid time off, and parental leave. The salary for this position ranges from $148,500 to $200,900 annually, reflecting the importance of this role within the organization.