Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams and operations. You understand the importance of safety, quality, and performance in a fast-paced environment. You have the ability to engage and mentor your team, ensuring they meet the highest standards during their shifts. You are comfortable lifting up to 49 pounds and can stand or walk for extended periods, adapting to variable temperatures and noise levels. You thrive in collaborative settings, working closely with support teams to achieve business objectives.

What you'll do

As an Area Manager II at Amazon, you will lead a team of hourly workforce members, focusing on their engagement and performance. You will manage safety protocols, quality assurance, and productivity metrics to ensure that customer delivery promises are met. You will collaborate with various support teams, including Safety, Engineering, and Human Resources, to develop and implement plans that align with business goals. Your role will involve overseeing the workflow of operations, from the first mile to the last mile, ensuring that every package is delivered on time and to the right location. You will also be responsible for maintaining a positive work environment, motivating your team, and addressing any challenges that arise during shifts.

What we offer

Amazon provides a comprehensive benefits package, including medical, financial, and other forms of compensation. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction. The position offers a chance to grow within the company, with various career development opportunities available. You will be part of a team that values dedication to customer service and operational excellence.