Operations Manager • Mid-Level

Who you are

You have experience in operations management, ideally within a logistics or fulfillment environment, where you've successfully led teams to achieve high performance and safety standards. You understand the importance of engaging and motivating both salaried and hourly employees to maintain operational excellence. Your analytical skills enable you to make data-driven decisions that enhance productivity and efficiency.

You are a strong communicator, capable of collaborating with various stakeholders to ensure that customer expectations are met. You thrive in a fast-paced environment and are adept at managing large-scope projects that have a significant impact on site and regional operations. Your leadership style is supportive and mentoring, fostering a culture of continuous improvement among your team.

What you'll do

In this role, you will lead a team of operations associates, focusing on their development and engagement during shifts. You will be responsible for managing key performance indicators related to safety, quality, and productivity, ensuring that customer delivery promises are met consistently. You will build and execute productivity plans by reviewing forecasts and determining productivity requirements, collaborating with other leaders to balance workloads effectively.

You will play a crucial role in maintaining operational workflows, which include the first mile, middle mile, and last mile processes. Your ability to analyze performance data will help identify areas for improvement, and you will implement strategies to enhance operational efficiency. You will also lead large-scale projects that drive site and regional impact, ensuring that all team members are equipped with the necessary tools for success.

What we offer

Amazon provides a competitive salary range of $91,000.00 - $136,500.00 USD annually, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.