Operations Manager • Mid-Level

Who you are

You have a proven track record in operations management, with experience leading teams in a fast-paced environment. You are customer-focused and understand the importance of maintaining high standards of safety and quality in operations. Your analytical problem-solving skills enable you to make data-driven decisions that enhance productivity and efficiency. You are skilled at mentoring and motivating both salaried and hourly employees, ensuring they have the tools and support needed for success. You thrive in collaborative environments and can effectively communicate with various stakeholders to achieve operational goals.

Desirable

Experience in logistics or supply chain management is a plus, as is familiarity with data analysis tools that can help drive operational improvements. A background in project management will also be beneficial as you lead large-scope projects with site and regional impact.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for delivering millions of packages to customers every day. You will engage your team during their shifts, focusing on maintaining the highest levels of safety, quality, attendance, and performance. Your role will involve building and executing productivity plans through forecast reviews and determining productivity requirements. You will collaborate with other leaders to ensure that operations run smoothly and efficiently, managing safety, quality, productivity, and customer delivery promises. You will also play a key role in maintaining customer expectations, ensuring that orders are delivered at the right time and to the right location. Your leadership will be crucial in driving improvements in productivity and efficiency, and you will be expected to support, mentor, and motivate your workforce to achieve these goals.

What we offer

At Amazon, we value our employees and offer a comprehensive benefits package that includes medical, financial, and other benefits. You will have the opportunity to work in a dynamic environment where your contributions will directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to grow and succeed within our organization.