Operations Manager • Mid-Level

Who you are

You have a proven track record in operations management, particularly in inventory control and quality assurance. Your experience in fast-paced environments has equipped you with the ability to lead teams effectively while ensuring adherence to policies and procedures. You understand the importance of safety programs and compliance, and you are committed to fostering a safe work environment for all associates. You possess strong analytical skills, enabling you to review and analyze customer complaints and defect data, and develop actionable plans to reduce future incidents. Your ability to identify root causes of inventory deviations through cause and effect analysis is a key strength.

What you'll do

As the ICQA Operations Manager, you will take ownership of the inventory control and quality assurance processes within the fulfillment center. You will coordinate inventory control maintenance and conduct random counts in accordance with network count strategies, ensuring compliance with SOX regulations. Your role will involve measuring quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. You will lead initiatives to improve operational efficiency and customer satisfaction, participating in the development of action plans based on your analysis of defect data. Your leadership will be crucial in driving the best results for our customers, ensuring that your teams deliver on customer obsession.

What we offer

At Amazon, we offer a dynamic work environment where you can make a significant impact. You will have the opportunity to work with a diverse team dedicated to operational excellence. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of fulfillment operations and delivering exceptional service to our customers.