Program Manager • Senior

Who you are

You have a proven track record as a program manager with extensive experience in leading cross-functional teams and driving strategic initiatives. Your ability to innovate and establish frameworks is complemented by your strong communication skills, allowing you to interface effectively with business leaders across various regions. You thrive in ambiguous environments, demonstrating a capacity to think big and contribute to multi-year business strategies. Your experience includes identifying areas of friction and opportunity, as well as implementing automation solutions to enhance team efficiency.

You possess a deep understanding of program and project management techniques, which you have successfully applied in previous roles. Your ability to negotiate and influence stakeholders is key to your success, as you work in a cross-country, cross-functional environment. You are passionate about delivering exceptional service to customers and have a strong commitment to improving processes and outcomes.

Desirable

Experience in e-commerce or technology sectors is a plus, as is familiarity with account management processes. You are comfortable working with product teams to drive development and improvements, ensuring that solutions are scalable and effective. Your analytical mindset allows you to assess data and make informed decisions that benefit the organization and its partners.

What you'll do

In this role, you will lead initiatives aimed at enhancing the efficiency of Amazon's Selling Partners. You will be responsible for identifying areas of improvement within the account management processes and developing strategies to address these challenges. Your work will involve collaborating with various teams to design and implement solutions that drive growth and success for sellers on the platform.

You will interface with business leaders globally, ensuring that the strategies you develop align with the overall goals of the organization. Your role will require you to think critically about the future of account management and to propose innovative solutions that can be implemented across different regions. You will also be tasked with monitoring the effectiveness of these solutions and making adjustments as necessary to ensure continued success.

As a Senior Program Manager, you will mentor and guide junior team members, sharing your expertise and fostering a culture of continuous improvement. You will play a key role in shaping the direction of the International Seller Growth team, contributing to the overall mission of making sellers successful on Amazon.

What we offer

Amazon offers a dynamic work environment where you can make a significant impact on the success of our Selling Partners. You will have the opportunity to work with a diverse team and gain insights into global markets. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to innovate and deliver world-class service to our customers.