Program Manager • Senior

Who you are

You have a proven track record as a Senior Program Manager with extensive experience in project management and a strong analytical background — you excel in scoping and creating project plans that align with business objectives. Your ability to coordinate complex projects across multiple teams ensures seamless communication and alignment, making you a key player in driving operational improvements. You possess excellent stakeholder management skills and can synthesize data to inform decision-making processes. Your communication skills allow you to effectively present project statuses and risks to senior management, ensuring transparency and alignment across the organization.

You thrive in environments that require cross-team coordination and have a keen sense of innovation — your experience in managing operational programs related to vendor and third-party partnerships equips you to resolve operational issues effectively. You are adept at leveraging analytics to identify opportunities for improvement and track progress against key performance indicators. Your ability to influence and collaborate with various partners is essential to your success in this role.

What you'll do

In this role, you will design comprehensive program strategies that drive operational improvements and support business objectives — your focus will be on coordinating complex projects across multiple teams, ensuring that all stakeholders are aligned and informed throughout the project lifecycle. You will leverage your analytical skills to identify opportunities for improvement and track the success of various initiatives. Your responsibilities will include developing processes, coordinating execution, and communicating project statuses to senior management.

You will work closely with cross-functional teams to drive customer-centric programs, ensuring that all projects align with Amazon's mission to enhance customer experience. Your role will require you to synthesize data and information to inform project decisions and to manage stakeholder expectations effectively. You will also be responsible for resolving operational issues that arise during project execution, ensuring that all projects are delivered on time and within scope.

What we offer

At Amazon, you will have the opportunity to work in a dynamic environment where innovation is encouraged. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a team that values collaboration and strives to make a positive impact on our customers' experiences. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective and skills could be a great fit for our team.