About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Skills & Technologies
Overview
Amazon is hiring a TechOps & Support Engineer to enhance service delivery processes within Amazon MGM Studios. You'll work with AWS and contribute to the future of digital video services. This role requires a solid understanding of technology operations.
Job Description
Who you are
You have a strong background in technology operations, ideally with experience in support engineering. You understand the intricacies of computer components and have a knack for troubleshooting technical issues. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart. You thrive in collaborative environments and are eager to contribute innovative ideas to enhance service delivery. You are detail-oriented and possess a problem-solving mindset, which allows you to tackle challenges head-on. You are committed to providing excellent customer service and ensuring that users have the best experience possible with Amazon's technology. You are adaptable and open to learning new technologies as the industry evolves.
What you'll do
As a TechOps & Support Engineer at Amazon MGM Studios, you will play a crucial role in driving the execution and improvement of key service delivery processes. You will work closely with various teams to ensure that technology operations run smoothly and efficiently. Your responsibilities will include troubleshooting technical issues, providing support to users, and implementing solutions that enhance operational efficiency. You will also be involved in monitoring systems and identifying areas for improvement. Collaborating with cross-functional teams, you will help define best practices and contribute to the development of new processes that align with Amazon's goals. Your insights will be valuable in shaping the future of how Amazon customers engage with content. You will have the opportunity to work on exciting projects that impact millions of users worldwide.
What we offer
At Amazon, you will be part of a dynamic team that is dedicated to innovation and excellence. We offer competitive compensation and benefits, including opportunities for professional growth and development. You will have access to cutting-edge technology and resources that will enable you to excel in your role. Our culture encourages collaboration and creativity, allowing you to contribute your ideas and make a meaningful impact. Join us in shaping the future of movies and television as we continue to redefine the way customers enjoy content.
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