Technical Program Manager • Mid-Level

Who you are

You have a Bachelor's degree and possess a solid understanding of SQL and ETL processes. Your experience includes working with various system standards and troubleshooting complex issues, making you adept at resolving technical challenges. You have excellent communication skills, enabling you to guide both technical and non-technical team members effectively. Your ability to work collaboratively with seller IT technicians, contractors, and integrators is essential for success in this role. You thrive in environments where you can provide in-person support and are comfortable navigating complex technical landscapes.

What you'll do

As a Technical Program Manager at Amazon, you will be responsible for providing in-person service and support to all FAAS entities. You will liaise with seller technology teams and third-party technology teams to ensure smooth operations. Your role will involve troubleshooting issues with various systems, requiring a deep understanding of the standards deployed at Amazon. You will guide peers and non-technical Amazonians in rapidly implementing workarounds to unblock technology, ensuring that all stakeholders are informed and supported. You will also carry out infrastructure-related tasks, contributing to the overall efficiency of the team. Your ability to communicate effectively and resolve issues promptly will be crucial in maintaining operational excellence.

What we offer

At Amazon, we foster an inclusive culture that empowers our employees to deliver the best results for our customers. You will be part of a dynamic team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse perspectives lead to better solutions. Join us and be a part of a company that is committed to supporting your professional growth and development.