Technical Program Manager • Senior

Who you are

You have a proven track record as a Senior Technical Program Manager, with experience in managing complex software projects that enhance customer experiences. You thrive in collaborative environments and are skilled at influencing stakeholders across various teams and levels. Your entrepreneurial mindset drives you to seek innovative solutions that simplify complex systems, ensuring exceptional service delivery.

You possess excellent judgment and high standards, which guide your decision-making process. You are comfortable navigating ambiguity and can manage multiple priorities effectively in a fast-paced environment. Your passion for technology and customer-centric approach enables you to identify opportunities for improvement in the purchase experience across online retail.

Desirable

Experience in logistics or e-commerce is a plus, as it allows you to understand the nuances of package delivery systems. Familiarity with data-driven decision-making and project management methodologies will further enhance your ability to succeed in this role.

What you'll do

As a Senior Technical Program Manager at Amazon, you will lead cross-functional teams to develop and implement software solutions that optimize package delivery processes. You will be responsible for defining project scopes, timelines, and deliverables while ensuring alignment with business objectives. Your role will involve collaborating with engineering, operations, and product teams to drive initiatives that enhance the customer experience.

You will analyze customer feedback and performance metrics to identify areas for improvement and implement strategies that streamline operations. Your ability to communicate effectively with senior leaders and stakeholders will be crucial in advocating for necessary resources and support for your projects.

You will also mentor junior team members, fostering a culture of continuous learning and improvement within your team. By leveraging your technical expertise, you will contribute to the development of innovative solutions that address complex challenges in package delivery.

What we offer

Amazon provides a dynamic work environment where you can make a significant impact on customer experiences. You will have access to cutting-edge technology and resources to support your projects. The company values diversity and encourages you to apply even if your experience doesn't match every requirement. Competitive compensation and benefits packages are offered to ensure your well-being and professional growth.