Technical Program Manager • Senior

Who you are

You have a strong background in program management with a focus on AI and machine learning technologies — your experience includes overseeing complex projects from inception to delivery, ensuring alignment across diverse teams and stakeholders. You possess exceptional communication skills, allowing you to effectively convey technical concepts to non-technical audiences and engage with senior leadership.

Your technical acumen enables you to understand the intricacies of AI/ML technologies — you are comfortable discussing technical details and can translate them into actionable insights for your team. You thrive in collaborative environments, working closely with product, engineering, and design teams to drive initiatives that enhance seller experiences and operational efficiency.

You have a proven track record of managing multiple projects simultaneously, prioritizing tasks effectively, and adapting to changing business needs — your organizational skills ensure that you meet deadlines while maintaining high-quality standards. You are passionate about leveraging technology to solve complex problems and improve processes.

Desirable

Experience in e-commerce or global selling platforms is a plus — familiarity with the challenges and opportunities in this space will help you navigate the unique landscape of Amazon's Global Selling team. A background in data analysis or familiarity with data-driven decision-making processes will further enhance your ability to contribute to the team's success.

What you'll do

As a Senior Technical Program Manager, you will lead the program management efforts for all AI products and initiatives within the Global Selling team — your role will involve overseeing the end-to-end delivery of AI-powered solutions, ensuring that projects are well-groomed and prioritized according to business needs. You will collaborate with various teams across Amazon to identify new opportunities and drive initiatives that support seller growth and success.

You will be responsible for providing regular updates to senior leadership, ensuring that they are informed of project statuses and any potential risks — your ability to communicate effectively will be crucial in aligning stakeholders and driving consensus on project direction. You will also work closely with technical teams to ensure that AI solutions are developed and implemented in a manner that meets both business objectives and technical requirements.

Your role will require you to continuously identify areas for improvement and innovation within the program management processes — you will leverage your insights to enhance team efficiency and productivity, ultimately contributing to the overall success of the Global Selling initiative. You will play a key role in shaping the future of AI products at Amazon, driving initiatives that have a significant impact on the seller experience.

What we offer

At Amazon, you will be part of a dynamic team that is dedicated to helping businesses succeed on a global scale — you will have the opportunity to work with cutting-edge technologies and contribute to innovative projects that make a real difference. We offer competitive compensation and benefits, as well as opportunities for professional growth and development within the company.

You will be part of a culture that values collaboration, diversity, and inclusion — we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to be the first choice for all types of Chinese businesses looking to expand globally.