It Support • Entry-Level

Who you are

You are a detail-oriented and highly organized individual looking to kickstart your career in IT operations. As an ITAD Operations Associate, you will be at the heart of our IT Asset Disposition (ITAD) program, ensuring that all processes run smoothly and efficiently. You thrive in a remote-first environment and are excited about contributing to a global team that supports digital entrepreneurs.

You have a strong sense of responsibility and understand the importance of managing IT assets throughout their lifecycle. Your organizational skills will help you keep track of various operations, from procurement to recycling, ensuring that every stage is handled with care and precision. You are eager to learn and grow within a values-driven culture that encourages you to be yourself and do your best work.

What you'll do

In this role, you will serve as the Control Tower for our ITAD operations, overseeing the entire lifecycle of IT assets. You will coordinate with various teams to ensure that procurement, deployment, retrieval, redeployment, and recycling processes are executed flawlessly. Your attention to detail will be crucial in maintaining visibility and control over our ITAD program, helping to streamline operations and improve efficiency.

You will collaborate with cross-functional teams to identify areas for improvement and implement best practices in IT asset management. Your role will involve monitoring the status of IT assets, ensuring compliance with regulations, and contributing to the overall success of our operations. You will also assist in developing reports and metrics to track the performance of the ITAD program, providing insights that drive decision-making.

What we offer

At AppDirect, we pride ourselves on our remote-first approach, allowing you to work from anywhere while being part of a global team. We offer a supportive and inclusive culture that values diversity and encourages personal and professional growth. You will have the opportunity to work with cutting-edge technology and contribute to a mission that empowers digital entrepreneurs worldwide. We believe in providing our employees with the tools and resources they need to succeed, fostering an environment where you can thrive and make a meaningful impact.