Technical Delivery Manager • Mid-Level

Who you are

You have a passion for technology and a knack for strategic problem solving — you thrive in environments where you can combine your technical expertise with your ability to drive customer success. You understand the importance of accountability and are committed to achieving the best results for your team and customers. Your experience in managing technology engagements has equipped you with the skills to oversee agile delivery processes effectively.

You possess strong interpersonal skills, allowing you to build trusted relationships with customers and internal teams alike — you know how to communicate effectively and ensure that everyone is aligned towards common goals. Your ability to manage risks and remove impediments is crucial in delivering innovative solutions that meet customer needs.

What you'll do

As a Technical Delivery Manager at Appian, you will be responsible for ensuring that our customers achieve remarkable business results through technology engagements. You will oversee all aspects of agile delivery for Appian-led engagements, which includes managing risks and removing impediments to ensure smooth project execution. Your role will involve collaborating closely with front-line sales representatives to drive growth in strategic accounts and integrated deals.

You will engage in all aspects of driving results and growth, working with a passionate team dedicated to delivering mission-critical business impact quickly. Your commitment to excellence will help you guide your team in delivering high-quality solutions that align with customer expectations. You will also play a key role in mentoring team members and fostering a culture of continuous improvement within the Customer Success team.

What we offer

At Appian, you will be part of a team that values intensity and excellence — we are committed to providing you with the support and growth opportunities you need to strengthen and evolve your skills within the consulting field. We encourage you to apply even if your experience doesn't match every requirement, as we believe that diverse teams build better products. Join us in our mission to help customers bring their best ideas to life through innovative technology solutions.