Creative Director • Lead

Who you are

You have at least 10 years of experience in digital design, with a strong focus on user experience and customer engagement. Your background includes leading multidisciplinary teams and driving vision for digital initiatives, ensuring that design excellence aligns with technical and business realities. You are an expert in translating customer insights into effective experience strategies and design artifacts, such as journey frameworks and UX concepts. Your collaborative spirit allows you to work closely with Business, Product, Engineering, and Product Marketing teams to align vision and priorities.

You possess a deep understanding of the digital landscape and are skilled in using design tools such as Adobe XD and Figma. Your ability to balance creativity with practicality enables you to create elegant solutions that resonate with users. You thrive in environments where you can influence the design process and ensure that user intent is reflected in final deliverables. You are passionate about crafting experiences that connect customers meaningfully with products and services.

Desirable

Experience with emerging platforms and technologies is a plus, as is a background in commerce and in-store experiences. Familiarity with marketing communications and the ability to drive innovative design processes will set you apart in this role.

What you'll do

As the Associate Creative Director of Experience Design, you will lead digital initiatives that span Apple's marketing and product ecosystem. Your role will involve guiding teams to develop customer-first solutions that are both innovative and practical. You will oversee the creation of design artifacts that reflect user intent and ensure that the strategy is executed flawlessly across various touchpoints.

You will collaborate with cross-functional teams to define the vision and priorities for digital experiences, ensuring that all stakeholders are aligned. Your leadership will be crucial in driving the design process, from initial concepts to final execution. You will be responsible for crafting engaging digital experiences that enhance customer interactions with Apple products.

In this role, you will also be expected to mentor and develop team members, fostering a culture of creativity and collaboration. You will play a key role in shaping the future of Apple's digital marketing efforts, ensuring that every interaction is simple, engaging, and distinctly Apple. Your insights will help inform the strategic direction of projects, and you will be instrumental in measuring success through user engagement metrics.

What we offer

At Apple, you will be part of a creatively led global team that shapes consumer-facing marketing. You will have the opportunity to work on projects that impact hundreds of millions of people every day. We offer a collaborative work environment where your contributions will be valued and recognized. You will have access to resources and tools that enable you to push the boundaries of design and innovation.

We encourage you to apply even if your experience doesn't match every requirement. Join us in creating world-class communications that connect customers with the products they love. Together, we can redefine the digital experience and make a lasting impact on the way people engage with technology.