Ai Operations Lead • Lead

Who you are

You are a visionary and hands-on AI Operations Lead with a passion for Artificial Intelligence — you thrive in a highly-energized environment and are eager to transform how teams work by leveraging AI to drive significant efficiency gains. You possess a strong process orientation and a 'tinkering' mindset, constantly identifying repetitive tasks and building intelligent, AI-powered workflows to empower your teams. Your strategic ability to think big allows you to envision large-scale AI transformations while pragmatically breaking down complex workflows into manageable, automatable components.

You understand the importance of driving behavioral adoption — ensuring that the solutions you build are embraced and utilized by operational stakeholders. You operate outside the day-to-day execution, singularly focused on making content operations more efficient through the strategic application of AI. Your collaborative nature enables you to bridge the gap between operational needs and technical capabilities, fostering close collaboration with internal engineering and systems teams to scale AI innovations within Apple's robust technology environment.

What you'll do

In this role, you will be the catalyst for change within Apple's Original Content Operations team. You will lead the strategic integration of AI, working closely with various stakeholders to identify opportunities for automation and efficiency. Your responsibilities will include designing and implementing AI-powered workflows that enhance operational processes, as well as collaborating with engineering teams to ensure the successful deployment of AI solutions. You will also focus on fostering a culture of innovation, encouraging teams to embrace AI technologies and methodologies.

You will be responsible for monitoring the effectiveness of AI implementations, gathering feedback, and iterating on solutions to ensure they meet the evolving needs of the organization. Your role will require you to stay updated on the latest advancements in AI, continuously seeking ways to apply new technologies to improve operational efficiency. You will also play a key role in training and mentoring team members on AI best practices, helping to build a knowledgeable and capable workforce.

What we offer

Apple offers a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work with talented individuals who are passionate about their craft and committed to excellence. The company values diversity and inclusion, fostering a culture where everyone can contribute and thrive. You will also have access to professional development opportunities, allowing you to grow your skills and advance your career within the organization.