About Biofire
Smart firearms for safer communities
Key Highlights
- Headquartered in Broomfield, Colorado
- Developed a biometric firearm for enhanced safety
- Growing customer base within the firearm community
- Team size of 11-50 employees
Biofire Technologies, headquartered in Broomfield, Colorado, is revolutionizing firearms safety with its smart gun technology designed to prevent unauthorized use. The company has developed a biometric firearm that only allows registered users to fire, significantly reducing the risk of preventable ...
🎁 Benefits
Employees at Biofire enjoy competitive salaries, equity options, flexible work arrangements, and generous PTO policies, fostering a healthy work-life ...
🌟 Culture
Biofire promotes a mission-driven culture focused on innovation and safety, encouraging employees to contribute to meaningful advancements in firearm ...
Help Desk Specialist • Entry-Level
Biofire • Broomfield - On-Site
Overview
Biofire is hiring a Help Desk Specialist to provide technical support and enhance customer experience. You'll work in Broomfield HQ, contributing to the mission of improving firearm safety. This position is suitable for entry-level candidates.
Job Description
Who you are
You are a motivated individual eager to support users with technical issues and enhance their experience with Biofire's innovative products. You possess strong communication skills and a customer-oriented mindset, ready to assist users in navigating technical challenges. You thrive in a collaborative environment and are committed to contributing to a mission-driven team focused on safety and reliability.
What you'll do
In this role, you will be responsible for providing technical support to customers, addressing inquiries, and resolving issues related to Biofire's products. You will collaborate with various teams to ensure a seamless customer experience and contribute to the continuous improvement of support processes. Your role will involve troubleshooting technical problems, documenting solutions, and assisting in the development of user guides and FAQs to empower customers.
What we offer
Biofire offers a supportive work environment where you can grow your skills and contribute to meaningful projects. You will have the opportunity to work alongside a diverse team of experts dedicated to making a positive impact in the firearms safety industry. We value collaboration, respect, and kindness, ensuring that every team member feels valued and empowered to succeed.
Interested in this role?
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