About Block
Empowering economic freedom through innovative financial solutions
Key Highlights
- Public company (NYSE: SQ) with a market cap over $40B
- Over 50 million monthly active users across its platforms
- Headquartered in San Francisco, California
- Offers products like Square, Cash App, and TIDAL
Block, headquartered in San Francisco, California, is a financial technology company that provides a suite of products including Square, Cash App, and TIDAL. With over 50 million monthly active users, Block is focused on economic empowerment through accessible financial services. The company went pu...
🎁 Benefits
Block offers competitive salaries, equity options, generous PTO policies, and comprehensive health benefits. Employees enjoy a flexible remote work po...
🌟 Culture
Block fosters a culture of inclusivity and innovation, encouraging diverse perspectives to drive solutions. The company emphasizes collaboration acros...
Skills & Technologies
Overview
Block is hiring a Senior Machine Learning Engineer to build AI-driven customer support products. You'll work with Python and machine learning frameworks like TensorFlow and PyTorch to enhance customer experiences. This role requires significant experience in machine learning and AI applications.
Job Description
Who you are
You are an experienced Machine Learning Engineer with a strong background in developing AI applications — you have a passion for creating innovative solutions that enhance customer experiences and drive operational efficiency. You possess deep knowledge of machine learning algorithms and frameworks, particularly TensorFlow and PyTorch, and have successfully deployed models in production environments.
You have a collaborative mindset and enjoy working closely with cross-functional teams — your ability to communicate complex technical concepts to non-technical stakeholders sets you apart. You thrive in environments that encourage creativity and experimentation, and you are always looking for ways to improve processes and outcomes.
What you'll do
In this role, you will design, develop, and launch AI-driven features and tools that address real customer needs — your work will directly impact how millions of customers interact with Block's services. You will collaborate with product and engineering teams to identify challenges and opportunities, ensuring that the solutions you create are both effective and user-friendly.
You will be responsible for building and optimizing machine learning models, conducting experiments to validate your hypotheses, and iterating on your designs based on feedback and performance metrics. Your contributions will help shape the future of AI-powered support at Block, making customer interactions faster, smarter, and more reliable.
What we offer
At Block, you will be part of a diverse and inclusive team that values different perspectives — we believe that every challenge creates possibilities, and we encourage you to bring your unique insights to the table. You will have access to resources and support that enable you to grow your skills and advance your career in the rapidly evolving field of AI and machine learning.
We offer competitive compensation and benefits, including opportunities for professional development and a collaborative work environment that fosters innovation and creativity. Join us in our mission to empower individuals and businesses through technology.
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