Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of creating a positive experience for customers and are eager to contribute to a team that values happiness in the car-buying process. You possess a valid driver's license and are at least 21 years old, ensuring you meet the necessary requirements for this role. You are able to read, write, speak, and understand English, which is essential for effective communication with customers and team members.

Desirable

Experience in the automotive industry is a plus, but not required. A strong commitment to customer satisfaction and a willingness to engage with the local community will set you apart. You are adaptable and ready to work flexible hours, including weekends, to meet the needs of the business and our customers.

What you'll do

As a Customer Delivery Driver at Carvana, you will be responsible for delivering vehicles directly to customers, ensuring they receive their cars in excellent condition and with a smile. You will engage with customers during the delivery process, answering any questions they may have and providing a seamless experience. Your role will also involve participating in community events to promote Carvana and enhance our brand presence. You will work closely with your team to ensure that deliveries are made efficiently and that customer satisfaction remains a top priority.

You will be expected to maintain a clean driving record and adhere to all safety regulations while on the road. Your commitment to punctuality and professionalism will reflect positively on Carvana as you represent the company in the community. Additionally, you will have opportunities to grow within the company through performance-based merit increases, allowing you to advance your career while contributing to a positive work environment.

What we offer

Carvana offers a competitive starting hourly rate of $22, with opportunities for growth based on performance. You can expect to see increases in your pay every few months as you progress through our performance-based Careers Not Jobs program. We believe in investing in our team members' success, providing you with the tools and support needed to thrive in your role. Our culture emphasizes teamwork and community engagement, making Carvana a great place to build a fulfilling career. Join us in reintroducing happiness into the car-buying process and be part of a rapidly growing company that values its employees.