Customer Success • Senior

Who you are

You have a strong background in consulting services, with experience in driving customer success through data-driven insights and process improvements. You are skilled in data analysis and have a solid understanding of machine learning principles, enabling you to derive actionable business cases from complex datasets. Your expertise in process automation allows you to implement innovative solutions that enhance productivity and efficiency for clients.

You thrive in agile project environments and enjoy collaborating with cross-functional teams to deliver optimal solutions that meet customer needs. Your communication skills are top-notch, allowing you to effectively engage with stakeholders and present findings in a clear and compelling manner. You are passionate about technology and its potential to transform business processes, and you are eager to contribute to Celonis' mission of unlocking productivity through process intelligence.

What you'll do

As a Senior Services Consultant at Celonis, you will be a key player in our agile implementation project teams, working closely with customers to accelerate their digital transformation journeys. You will perform data transformations and develop analyses that generate high-value use cases, driving the adoption of Celonis' software solutions. Your role will involve implementing the latest features and functionalities, including process automation and task mining, to deliver impactful insights and actions for our clients.

You will collaborate with customers to understand their unique challenges and pain points, designing creative analyses that address their specific needs. Your ability to derive business cases from data will be crucial in helping clients realize the full potential of Celonis' offerings. You will also play a vital role in training and enabling customers to effectively utilize the Celonis platform, ensuring they achieve their desired outcomes.

What we offer

At Celonis, we offer a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with cutting-edge technology and be part of a team that is shaping the future of process intelligence. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to empower organizations to unlock their productivity potential through data-driven insights and intelligent process automation.