Operations Manager • Mid-Level

Who you are

You have at least 3 years of experience in logistics or production line management, demonstrating your ability to lead and optimize operations effectively. Your background includes managing teams of over 50 people, showcasing your leadership skills and capacity to handle significant responsibilities. You are comfortable with both day and night shifts, reflecting your flexibility and commitment to the role. You possess experience in performance metrics management and process improvement, which are crucial for driving operational excellence in a fast-paced environment. Your communication skills enable you to liaise effectively with contractors and ensure smooth operations within the fulfillment center. You are dedicated to maintaining safety standards and managing team performance, ensuring that all operations run efficiently and effectively.

What you'll do

As an Operations Manager at Coupang, you will oversee the daily operations of the Fulfillment Center, ensuring that all processes from inbound to outbound logistics are executed flawlessly. You will lead and supervise on-site personnel, guiding them in their daily tasks and ensuring that safety protocols are adhered to. Your role will involve communicating with contractors to coordinate efforts and resolve any operational issues that may arise. You will be responsible for managing performance metrics, analyzing data to identify areas for improvement, and implementing strategies to enhance operational efficiency. You will also play a key role in fostering a positive work environment, motivating your team to achieve their best performance. Your leadership will be essential in driving the fulfillment center's success and contributing to Coupang's mission of logistics innovation.

What we offer

Coupang offers a dynamic work environment where you can contribute to the future of logistics in e-commerce. You will have the opportunity to work with cutting-edge technology and innovative solutions that redefine the logistics landscape. We value our employees and provide opportunities for professional growth and development. As part of our team, you will be at the forefront of logistics innovation, helping to create a world where customers can't imagine life without Coupang. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate.