About Cyara
Transforming customer experience with automated assurance
Key Highlights
- Headquartered in Redwood City, California
- Over 1,000 enterprise customers including Vodafone & Telstra
- Supports the entire CX software development lifecycle
- Flexible remote work policy and generous PTO
Cyara, headquartered in Redwood City, California, is the leading Automated CX Assurance Platform provider, serving notable clients like Vodafone, Telstra, and American Express. The platform supports the entire customer experience software development lifecycle, including design, functional testing, ...
🎁 Benefits
Cyara offers competitive salaries, equity options, generous PTO, and a flexible remote work policy. Employees also benefit from a learning budget to s...
🌟 Culture
Cyara fosters a culture focused on innovation and customer success, encouraging teams to prioritize quality and efficiency in delivering exceptional c...
Overview
Cyara is hiring a Senior Software Engineer to implement, test, and optimize software solutions for customer experience assurance. You'll work on developing software that meets market needs and enhances customer journeys.
Job Description
Who you are
You have a strong background in software engineering with a focus on implementation, testing, and optimization of software solutions. You are skilled at gathering product requirements and translating them into functional software that meets market demands. Your experience includes developing and maintaining software artifacts and engineering processes to ensure high performance and scalability.
You thrive in collaborative environments and are passionate about delivering excellence in customer experience. You understand the importance of AI in enhancing customer interactions and are eager to contribute to a platform that empowers leading brands to optimize customer journeys. You are committed to continuous improvement and innovation, aligning with Cyara's values of integrity and curiosity.
What you'll do
As a Senior Software Engineer at Cyara, you will be responsible for the implementation and maintenance of software solutions that form the core of our customer experience assurance platform. You will work closely with Product Management to gather requirements and ensure that the software you develop meets the needs of our clients. Your role will involve revising and maintaining software artifacts, ensuring they meet functional, scale, and performance criteria.
You will collaborate with cross-functional teams to enhance the platform's capabilities, focusing on continuous testing and monitoring across various channels. Your contributions will directly impact the quality of customer interactions, ensuring that every touchpoint works flawlessly. You will also be involved in optimizing existing solutions and implementing new features that align with market trends and customer feedback.
What we offer
At Cyara, we offer a dynamic work environment where innovation and excellence are at the forefront of our mission. You will have the opportunity to work with cutting-edge technology in the AI-powered customer experience space. We value our employees and provide a culture that encourages growth, collaboration, and continuous learning. Join us in our commitment to delivering high-quality customer experiences and making a significant impact in the industry.
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