About DoorDash USA
Connecting food lovers with local restaurants
Key Highlights
- Public company (NYSE: DASH) with a major IPO in 2020
- Over 450,000 restaurant partners across the U.S. and Canada
- $2.5 billion raised in funding from top investors
- Headquartered in San Francisco, CA with 1001+ employees
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
🎁 Benefits
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
🌟 Culture
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
Customer Operations • Entry-Level
Overview
DoorDash is seeking a DashMart Team Member to manage inventory and fulfill customer orders in a fast-paced environment. This role requires strong communication skills and a commitment to safety and quality.
Job Description
Who you are
You thrive in fast-paced, physical environments and are excited to engage in day-to-day operations. You have a keen eye for detail, ensuring that inventory is accurately received and stocked while safeguarding products against loss or theft. You understand the importance of monitoring product quality and freshness, following all HACCP and food-handling processes to maintain high standards. You are a team player who contributes positively to the work environment, embodying the DoorDash value of 'one team, one fight.'
You possess excellent communication skills, allowing you to interact pleasantly with customers through the app, especially when substitution approvals are needed. You are committed to maintaining a safe working environment, performing all duties in compliance with DashMart safety and security standards. You are willing to roll up your sleeves and actively participate in warehouse organization and cleaning tasks as assigned by management.
What you'll do
As a DashMart Team Member, your primary responsibilities will include accurately receiving and managing inventory, ensuring that all products are accounted for and safeguarded against loss or theft. You will monitor product quality and freshness, ensuring proper product rotation to maintain high standards. You will utilize technology similar to smartphone devices to scan packages, pick and stage orders, and conduct handoffs to Dashers, ensuring a seamless delivery experience for customers.
You will communicate clearly and pleasantly with customers through the app, especially when substitution approvals are needed, ensuring customer satisfaction. Maintaining a safe working environment is crucial, and you will perform all duties in compliance with DashMart safety and security standards. You will also complete all cleaning and warehouse organization tasks as assigned by management, contributing to a positive and efficient working environment.
What we offer
At DoorDash, we value our team members and strive to create a supportive work environment. You will have the opportunity to work in a dynamic team that is dedicated to providing excellent service to our customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.
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