Program Manager • Lead

Who you are

You have a strong background in program management, ideally with experience in lead management operations. You are technically curious and unafraid to challenge yourself, with a keen interest in understanding business processes and the customer journey. You thrive in collaborative environments and enjoy working cross-functionally with sales, marketing, and technical teams to drive operational excellence.

You possess excellent analytical skills, allowing you to monitor and analyze key lead management metrics effectively. Your ability to communicate clearly and work with diverse teams makes you a pivotal part of the marketing team. You are passionate about automating processes and scaling technology to solve business challenges.

What you'll do

In this role, you will be responsible for the strategy, development, execution, and operations of Elastic’s lead management processes. You will collaborate closely with sales, marketing, and technical teams to collect detailed business requirements and deliver automated, scalable solutions. Your focus will be on optimizing lead management processes to enhance efficiency and effectiveness.

You will monitor key metrics related to lead management, analyzing data to drive operational improvements. Your insights will help shape the strategy for lead management, ensuring that the processes are aligned with business goals. You will also be involved in identifying opportunities for automation and technology scaling, contributing to the overall success of the marketing team.

What we offer

Elastic provides a dynamic work environment where you can grow your skills and make a significant impact. You will be part of a team that values collaboration and innovation, working on solutions that empower businesses to leverage their data effectively. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.