
About Five9
Empowering extraordinary customer experiences through cloud solutions
Key Highlights
- Public company (NASDAQ: FIVN) with strong market presence
- Over 2,000 customers including Zappos and ADT
- Raised $200M+ in funding to date
- Headquartered in San Ramon, California
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
🎁 Benefits
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
🌟 Culture
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...

Cloud Engineer • Senior
Five9 • United States - Remote
Skills & Technologies
Overview
Five9 is seeking a Senior Cloud Infrastructure Engineer to design and implement Software Defined Storage and Kubernetes platforms in a private cloud environment. You'll work with technologies like Ansible, Terraform, and Python to ensure scalability and performance. This role requires extensive experience in cloud infrastructure.
Job Description
Who you are
You have 5+ years of experience in cloud infrastructure engineering, with a strong focus on designing and implementing large-scale Software Defined Storage architectures. Your expertise in Kubernetes allows you to build and operate multi-tenant clusters that are both secure and performant. You possess a deep understanding of Linux operating systems, which is essential for maintaining high-throughput, mission-critical applications. You are skilled in Infrastructure-as-Code practices and have experience with automation tools like Ansible and Terraform. Your collaborative nature enables you to work effectively with platform and Site Reliability Engineering (SRE) teams, ensuring that services are resilient and scalable.
You are passionate about cloud innovation and enjoy tackling complex technical challenges. Your experience with enterprise storage platforms such as Pure Storage, HPE, and NetApp, as well as SDS solutions like Ceph and Longhorn, sets you apart. You understand the importance of automation and are adept at developing CI/CD pipelines for infrastructure updates. You thrive in a team-first culture and value diversity and inclusion in the workplace.
Desirable
Experience with GitOps practices is a plus, as it enhances your ability to manage infrastructure changes effectively. Familiarity with cloud environments, both private and public, will further strengthen your contributions to the team. You are open to learning new technologies and methodologies, continuously seeking to improve your skills and knowledge in cloud infrastructure.
What you'll do
In this role, you will design, implement, and operate large-scale Software Defined Storage architectures across various cloud regions. You will deploy and support enterprise storage platforms, ensuring they meet the needs of high-demand applications. Your responsibilities will include building and operating multi-tenant Kubernetes clusters on bare metal, utilizing SDS-backed storage solutions to enhance performance and reliability.
You will develop Infrastructure-as-Code using tools like Ansible, Terraform, or Pulumi, automating processes to streamline operations. Your role will also involve implementing CI/CD pipelines for infrastructure updates, ensuring that changes are deployed efficiently and securely. You will collaborate closely with platform and SRE teams to maintain secure, performant services that are isolated for multi-tenant use.
Your contributions will directly impact the customer experience, as you work to bring joy to users through innovative cloud solutions. You will be part of a team that values collaboration and diversity, fostering an inclusive environment where everyone can thrive. You will have the opportunity to mentor junior engineers and share your expertise, helping to grow the team's capabilities.
What we offer
Five9 offers a supportive and inclusive work environment where you can thrive as a Senior Cloud Infrastructure Engineer. You will have the opportunity to work on cutting-edge cloud technologies and contribute to projects that make a difference in customer experience. We celebrate diversity and encourage you to bring your authentic self to work. Our team-first culture promotes collaboration and innovation, allowing you to grow both personally and professionally. We provide competitive compensation and benefits, ensuring that you are rewarded for your contributions to the team.
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