Five9

About Five9

Empowering extraordinary customer experiences through cloud solutions

🏢 Tech👥 1K-5K📅 Founded 2001📍 San Ramon, California, United States

Key Highlights

  • Public company (NASDAQ: FIVN) with strong market presence
  • Over 2,000 customers including Zappos and ADT
  • Raised $200M+ in funding to date
  • Headquartered in San Ramon, California

Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...

🎁 Benefits

Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...

🌟 Culture

Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...

Five9

Backend Engineer Mid-Level

Five9Porto - Hybrid

Apply Now →

Skills & Technologies

Overview

Five9 is hiring a Backend Engineer II to develop high-performing, scalable backend services for their cloud contact center platform. You'll work with Java and REST APIs in a hybrid role based in Porto, Portugal.

Job Description

Who you are

You have 3+ years of experience in backend engineering, with a strong focus on building scalable and resilient services. Your expertise in Java allows you to create high-performing applications that meet the demands of a cloud-based environment. You understand performance and scalability principles, applying them effectively in your development work. You thrive in collaborative settings, working closely with product managers, architects, and other engineers to deliver impactful solutions. Your troubleshooting skills enable you to support production systems effectively, ensuring high availability and reliability. You are committed to fostering an inclusive team culture, valuing diverse perspectives and backgrounds.

What you'll do

As a Backend Engineer II at Five9, you will be part of an agile team responsible for developing core platform services that are critical to our contact center solutions. You will take end-to-end ownership of your projects, from requirements analysis to implementation, ensuring that the services you build are efficient and consistent across the organization. Your role will involve designing and building APIs that streamline our core services, setting standards for quality and performance. You will also participate in on-call rotations, providing support for production issues and contributing to the continuous improvement of our platform. Your work will directly impact the customer experience, helping to bring joy to users worldwide.

What we offer

At Five9, we celebrate diversity and foster an inclusive environment where all employees can thrive. We offer a collaborative team culture that encourages innovation and growth. You will have the opportunity to work on cutting-edge cloud technology that transforms customer experiences. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to empower businesses with the best contact center solutions available.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Five9.