Salesforce Developer • Senior

Who you are

You have extensive experience as a Salesforce Developer, with a strong focus on both solution architecture and hands-on development. Your expertise in Apex and Lightning Web Components (LWC) allows you to build scalable solutions that meet the needs of high-growth SaaS organizations. You thrive in collaborative environments and are passionate about enhancing customer experiences through innovative technology.

You possess a deep understanding of Salesforce and Certinia (FinancialForce), enabling you to effectively lead the technical design of mission-critical applications. Your background includes working with diverse teams, and you value inclusivity and collaboration in your work culture. You are committed to continuous learning and staying updated with the latest Salesforce developments.

You have a proven track record of delivering high-quality solutions on time and within budget. Your problem-solving skills and attention to detail ensure that you can tackle complex challenges and deliver effective solutions. You are also skilled in communicating technical concepts to non-technical stakeholders, making you an effective bridge between technical and business teams.

Desirable

Experience with Professional Services Automation (PSA) solutions is a plus, as is familiarity with cloud-based customer experience software. You are open to mentoring junior developers and sharing your knowledge with the team, fostering a culture of growth and learning.

What you'll do

In this role, you will lead the end-to-end technical design and architecture of scalable solutions for Professional Services Automation and Customer Success. You will be the primary hands-on developer, responsible for implementing features and enhancements that improve customer experience. Your work will involve collaborating with cross-functional teams to gather requirements and translate them into technical specifications.

You will also conduct code reviews and ensure best practices are followed throughout the development process. Your expertise will guide the team in adopting new technologies and methodologies that enhance productivity and efficiency. You will play a key role in troubleshooting and resolving issues, ensuring that the solutions you develop are robust and reliable.

Additionally, you will participate in strategic planning sessions to align technical initiatives with business goals. Your insights will help shape the future direction of the company's customer experience solutions. You will be expected to stay current with Salesforce updates and industry trends, applying this knowledge to improve existing systems and processes.

What we offer

Five9 offers a dynamic work environment where innovation and collaboration are at the forefront. You will be part of a team that values diversity and encourages you to bring your authentic self to work. We provide opportunities for professional development and growth, ensuring that you can advance your career while making a meaningful impact on customer experiences.

We also offer competitive compensation and benefits, including health insurance, retirement plans, and flexible work arrangements. Join us in our mission to transform customer experiences through cutting-edge technology and a commitment to excellence.