Software Engineering • Mid-Level

Who you are

You have 5 to 6 years of experience in the full development lifecycle, demonstrating a strong understanding of software development principles and practices. You are skilled in designing, developing, and installing software solutions, and you prioritize tasks effectively to meet deadlines. Your analytical capabilities allow you to implement solutions based on agreed designs, and you are always eager to stay on the leading edge of development practices. You are passionate about great technologies, especially open source, and you take ownership of services and applications at scale. Collaboration is key for you, and you work well with others to achieve common goals.

Desirable

Experience with cloud-native services and familiarity with customer experience technologies would be a plus. A background in agile methodologies and a proactive approach to problem-solving will help you thrive in this role.

What you'll do

As a Software Engineer II at Five9, you will join a team dedicated to enhancing customer experiences through innovative cloud contact center software. You will be responsible for developing information systems by designing, developing, and installing software solutions that meet the needs of our customers. Your role will involve applying strong analytical capabilities to implement solutions based on agreed designs, ensuring that you stay on the cutting edge of development practices. You will communicate clearly with your team and stakeholders, prioritizing tasks effectively to deliver within stipulated timelines. Your passion for technology will drive you to make informed decisions quickly and take ownership of the services and applications you work on, contributing to the overall success of the team.

What we offer

At Five9, we celebrate diversity and foster an inclusive environment where you can be your authentic self. You will be part of a team that represents a variety of backgrounds, perspectives, and skills, which enhances our ability to innovate and grow. We offer a supportive culture that empowers our employees to thrive while enjoying the journey together. As a leading provider of cloud contact center software, you will have the opportunity to work on impactful projects that power billions of customer interactions annually. Join us in our mission to bring joy to customer experience and help organizations deliver exceptional service.