About Flexport
Simplifying global trade through technology
Key Highlights
- Headquartered in Tenderloin, San Francisco, CA
- Over 1,000 employees and $2.5 billion in funding
- Serves thousands of clients in 100+ countries
- Pioneered technology-driven logistics solutions
Flexport is a leading global logistics platform headquartered in Tenderloin, San Francisco, CA, that aims to simplify international trade. With over 1,000 employees and $2.5 billion in funding, Flexport serves thousands of clients across 100+ countries, providing technology-driven insights and flexi...
🎁 Benefits
Flexport offers a flexible work environment with options for remote and in-office work. Employees enjoy complimentary breakfast and lunch, along with ...
🌟 Culture
Flexport fosters a culture of innovation in logistics, being the first freight forwarder built around an online dashboard. The company values technolo...
Operations & Strategy • Senior
Overview
Flexport is hiring a Senior Ocean Operations Associate to oversee end-to-end ocean freight shipments and guide a team of associates. This role requires strong problem-solving skills and experience in operational management.
Job Description
Who you are
You have a strong background in ocean freight operations, with experience managing complex shipment processes and leading teams. You are a natural problem-solver who enjoys coaching others and improving operational efficiency. Your ability to navigate challenges such as customs holds and vendor delays makes you an asset in the logistics industry. You thrive in a collaborative environment and are eager to mentor junior associates, helping them develop their skills and confidence in handling operational tasks. You understand the importance of quality and consistency in service delivery and are committed to fostering a culture of excellence within your team.
What you'll do
In this role, you will execute and oversee end-to-end ocean freight shipments, including Full Container Load (FCL), Less than Container Load (LCL), import, export, and intermodal operations. You will act as the first point of escalation for your squad, troubleshooting issues related to rollovers, customs holds, port congestion, and vendor delays. Your leadership will be crucial as you guide a small team of 5-6 associates, ensuring they deliver consistent quality in their work. You will also be responsible for coaching and mentoring junior associates, sharing your expertise and best practices to help them learn faster and grow in their roles. By building strong relationships with your team and other stakeholders, you will contribute to the overall success of Flexport's operations in Vietnam.
What we offer
Flexport offers a dynamic work environment where you can make a significant impact on global trade. You will have the opportunity to work with innovative technology and exceptional people who are passionate about transforming the logistics industry. As part of a growing company, you will have access to professional development opportunities and the chance to advance your career in operations management. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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