Full Stack Engineer • Senior

Who you are

You are a dedicated and talented Full Stack Engineer with a growth mindset, thriving on solving complex challenges in an AI-driven environment. You have experience in building production-grade software and are eager to help shape the future of customer support through innovative technology. Your background includes a strong understanding of both frontend and backend development, allowing you to create seamless integrations and user experiences. You are comfortable collaborating with cross-functional teams, including Design and Product, to deliver exceptional solutions that meet user needs. You possess excellent problem-solving skills and a passion for continuous learning, always looking for ways to improve your craft and the products you work on.

Desirable

Experience with AI technologies or customer experience solutions is a plus, as is familiarity with agile development methodologies. You are someone who enjoys working in a fast-paced environment and can adapt to changing priorities while maintaining a focus on quality and user satisfaction.

What you'll do

As a Senior Full Stack Engineer at Forethought, you will design and build AI-powered products that enhance the customer support experience. You will develop features that help support teams find answers faster and automate complex workflows. Your responsibilities will include building and maintaining core product features using React and TypeScript, as well as modifying and extending backend code using Python. You will collaborate closely with other engineers to develop API endpoints and ensure reliable integrations with REST APIs. Additionally, you will own the frontend architecture, write clean and maintainable code, and contribute to the overall success of the engineering team by sharing knowledge and best practices. You will have the opportunity to work with world-class talent and make a significant impact on the company's growth and success.

What we offer

At Forethought, we provide a supportive and inclusive work environment where you can thrive. We offer competitive medical, dental, and vision coverage, along with an unlimited PTO policy to ensure you maintain a healthy work-life balance. As an early member of our team, you will have the chance to earn equity and be part of our mission to revolutionize customer support through AI technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.