Platform Engineer • Lead

Who you are

You have a proven track record in platform engineering with experience leading teams — you understand the intricacies of building scalable and reliable systems that support business growth. Your expertise in cloud technologies, particularly AWS, allows you to design and implement robust infrastructure solutions that enhance operational efficiency.

You are passionate about leveraging AI to drive operational leverage — you have a keen understanding of how AI can be applied to improve system performance and customer experiences. Your proactive communication style ensures that your team is aligned and informed, fostering a collaborative environment.

You possess strong architectural skills, enabling you to create well-structured systems that are both efficient and maintainable — you are adept at identifying potential issues before they arise and implementing solutions that mitigate risks. Your leadership experience has equipped you with the ability to mentor and guide engineers, helping them grow in their roles.

What you'll do

As the Platform Engineering Team Lead, you will be responsible for overseeing the performance and outcomes of your team — you will ensure that project delivery is predictable and that operational standards are met. Your role will involve driving infrastructure readiness to support Fresha's ambitious growth plans, aligning platform strategy with business objectives.

You will collaborate closely with cross-functional teams to implement platform improvements that enhance customer experiences — your focus will be on delivering high-quality solutions that meet the needs of both internal stakeholders and end-users. You will also play a key role in applying AI technologies where they can provide significant operational benefits.

Your leadership will be crucial in fostering a culture of continuous improvement within the team — you will encourage innovation and experimentation, empowering your engineers to explore new technologies and methodologies. You will also be responsible for ensuring that the team adheres to best practices in system architecture and operational excellence.

What we offer

Fresha provides a dynamic work environment where you can make a real impact on the beauty and wellness industry — you will be part of a company that values innovation and customer satisfaction. We offer competitive compensation and opportunities for professional growth, allowing you to advance your career while contributing to our mission of transforming the marketplace for beauty and wellness.

Join us in shaping the future of our platform and delivering exceptional experiences to our users — we encourage you to apply even if your experience doesn't match every requirement. Together, we can drive Fresha's success and make a difference in the lives of millions of consumers and businesses worldwide.