Software Engineering • Mid-Level

Who you are

You have a minimum of 2 years of experience in software engineering, demonstrating a strong understanding of data structures and API design. You are product-focused and possess a customer-centric mindset, ensuring that your work directly contributes to customer satisfaction and business success. You thrive in collaborative environments, working closely with teammates to craft strategies and execute plans that scale Fullstory’s flagship application. Your ability to ideate and leverage AI capabilities will be crucial in enhancing customer delight.

You are comfortable maintaining and troubleshooting production environments, ensuring that systems operate efficiently at high request volumes. You have a high level of ownership and autonomy, which allows you to propose innovative solutions for customer pain points. Your passion for shipping value to customers aligns with Fullstory's mission, and you are eager to contribute to a diverse and inclusive workplace.

What you'll do

As a Software Engineer on the Digital Experience Analytics (DXA) team, you will play a pivotal role in delivering valuable insights into users' digital interactions. You will collaborate with design and product counterparts to propose new solutions that meet unique customer needs. Your responsibilities will include engineering systems that handle hundreds of thousands of requests per second, maintaining the production environment, and troubleshooting issues as they arise. You will also engage with customers through a co-creation process, crafting purpose-built solutions that drive exceptional value.

What we offer

Fullstory is committed to fostering an increasingly diverse community and is proud to be an equal-opportunity workplace. We encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to empower customers and enhance their digital experiences.